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Community Information

The Joint Information Center (JIC) community relations and engagement strategy in the Baltimore area is rooted in building strong, transparent communication channels between the Unified Command (UC) and the diverse communities across the region. Through proactive outreach, inclusive dialogue, and collaborative efforts, the goal is to establish trust, foster understanding, and address the unique needs and concerns of impacted residents and communities. By amplifying local voices, promoting diversity, and forging relationships with community organizations, the UC will strive to create meaningful and sustainable impacts.

Key Information

  • Maryland Department of Labor Unemployment Insurance Hotline for Port of Baltimore Workers:

    +1 (667) 930 5989

  •  Small Business Disaster Loan Assistance:
  • Debris Reporting Hotline: +1 (410) 205 6625

  • For statewide road closure information, visit here

  • For traffic information specific to the bridge, visit here

  • For Mariners, visit here

  • Baltimore City Action Plan, visit here

Anne Arundel emergency management representative talks about role at the Key Bridge Response Unified Command

Kasey Thomas, Public Information Officer for the Anne Arundel County Office of Emergency Management talks about her role in the Key Bridge Unified Command in Baltimore, April 12, 2024. The Key Bridge response 2024 unified command priorities are to ensure the safety of the public and first responders, account for missing persons, safely restore transportation infrastructure and commerce, protect the environment, and support the investigation of the incident. People can view the resources available at

(U.S. Coast Guard video by Petty Officer 2nd Class Ronald Hodges)

Community Specific Resources

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